General Information
Payment Options
We are a fee-for-service practice. We accept cash, debit, VISA, and Mastercard. All required information will be provided to your insurance company promptly to assure your entitled benefits are reimbursed to you.
Electronic Insurance Claims
We will be pleased to assist you with insurance claims by sending them directly to your carrier electronically. Our Treatment Coordinator will work with you to ensure proper communication is made and that information is shared with your insurance company to optimize your dental benefits while keeping your privacy as the utmost priority. Only the information that is required will be shared with your insurance company in a safe and secure fashion using industry standards and best practices in electronic communications security.
Accessibility
We are wheelchair accessible, offering washroom facilities with handrails, wide hallways, and our dental chairs that can accommodate wheelchair transfers.
Sterilization & Infection Control
Sterilization and infection control are exercised at an extreme level, both for the protection of our patients and staff. Heat sterilization is used for all instruments and handpieces that are used intra-orally, and powerful disinfectants are used on all other equipment and surfaces. Gloves, masks, and protective eyewear are fundamentals of our infection control protocols.
Comfort
We strive to make your visit at Orleans Town Dental Centre comfortable and relaxing. We offer internet access, cable television, and in non-COVID times a hot beverage bar and a child’s play zone in our spacious reception area. Each operatory is equipped with an LCD television, and cable TV for your enjoyment during your dental appointment.
Free Consultation
Town Centre Dental is proud to offer to all of its patients a free consultation for any of the services offered at the clinic. As a new patient, whether you have a general question or need a second opinion, we are here to help and provide you with treatment recommendations and answers to all your questions.
